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SHIPPING POLICY

Shipping Overview

At www.fuzwalk.shop, we take pride in delivering high-quality products to your doorstep with care and efficiency. Our team processes orders swiftly, ensuring your carefully selected items are packed securely and dispatched without delay. Whether you're shopping for everyday essentials or specialized gear, our logistics network is optimized to handle diverse product categories with precision.
All orders undergo a thorough quality check before shipment. We partner with trusted carriers to provide reliable delivery services tailored to different product types, from lightweight accessories to more substantial items requiring special packaging considerations.

Shipping Timeframe

Order processing typically takes 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may extend slightly to ensure careful handling of increased order volumes.
Transit times vary by destination and shipping method selected. Most domestic shipments reach customers within 5-7 business days, while international deliveries generally take 10-15 business days from dispatch. These estimates exclude potential customs clearance delays for cross-border shipments.

Shipping Costs

We offer transparent shipping options designed to suit different order values:
  • Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
  • Free Shipping (10-15 Business Days): Applies automatically to orders of $60+
Shipping costs are calculated at checkout based on your order total and destination. We periodically review our shipping structure to maintain competitive rates without compromising service quality.

Shipping Regions

We currently ship to most countries worldwide, including major markets in North America, Europe, Asia, and Oceania. Some remote locations or areas with restricted import regulations may be excluded from delivery.
During checkout, our system automatically verifies deliverability to your address. If we're unable to ship to your location, you'll receive immediate notification with alternative suggestions where applicable.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems.
For consolidated shipments or international orders passing through multiple carriers, tracking updates may temporarily pause during handover between logistics providers. Rest assured, this is normal procedure for cross-border logistics.

Delayed or Lost Shipments

While we strive for timely deliveries, occasional delays may occur due to unforeseen circumstances like weather events, customs inspections, or carrier backlogs. If your shipment exceeds the estimated delivery window without tracking updates, please contact our support team at [email protected] with your order details.
For lost packages confirmed by the carrier, we'll either reship your items at no cost or provide a full refund, depending on product availability and your preference. Our customer service team will guide you through every step of the resolution process.

Customs & Import Duties

International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees vary by destination and are determined solely by local authorities upon package arrival.
We declare the full value of all shipments and cannot mark items as gifts or undervalue purchases. For accurate duty estimates, we recommend consulting your local customs office before placing international orders.
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